Financial Advisers’ Empathy Gap

Written by: Chelsea Emery | Jeff Motske has one of the strongest ways to tease out client priorities I’ve heard in quite a while.

“What if?” Motske asks clients.

“What if one if your partner needs critical care? What if you want to move to Arizona? What if one of your kids starts a family on the other side of the country?,” the CEO of Trilogy Financial asks.

It’s deceptively simple, but an excellent method for getting at the heart of clients’ values and fears.

“These are critical questions,” Motske told me during a recent visit to Financial Planning offices in New York. “You want to ask them before things happen.”

Click here to read the full story.

No matter how much you and your partner have in common, investing will uncover differences. Maybe one likes playing it safe while the other relishes risk-taking. One wants to invest every available penny, while the other yearns to live it up now. Or perhaps you disagree on when to retire.

Differences are inevitable, says Kathleen Burns Kingsbury, founder of KBK Wealth Connection in Waitsfield, Vermont. “That’s the nature of a partnership.”

But some couples don’t discover their differences until they fester into conflicts. You can avoid discord by bringing financial topics into the open, finding common ground and compromising.

“Learning how to talk about and work through conflict will make you stronger partners,” says Kingsbury, author of “Breaking Money Silence: How to Shatter Money Taboos, Talk More Openly About Finances, and Live a Richer Life.”

Click here to read the full story.